Our company philosophy values ethical behavior based on the principles of fairness, loyalty and honesty.
Our team of professionals is dedicated to satisfying our clients’ integrated travel requirements, offering products and services with the highest quality standards, with emphasis on continuous improvement and innovation.

AQP INCOMING PERU is committed to fulfilling our clients’ wishes with 5 fundamental aspects of quality service: Fulfillment, Quality Control, Availability, a Prompt Response to Requests and Notification of any Hindrance.

Our Quality Commitment includes the following features:
Guarantee of Fulfillment

We guarantee the quality and exact fulfillment and completion of the products and services we offer directly to our clients.

Guarantee of Quality Control
 
At the same time we also guarantee permanent and efficient management of Quality Control procedures of those services offered directly by us and by third parties.

Guarantee of Availability

Our service will be available to you 24 hours a day, 7 days a week, without fail, through our customer service centre.

Guarantee of a Prompt Response to Client Requests

We will respond to all client requests within a maximum of 48 hours, taking into account office hours. We understand the importance of swift responses. Our local knowledge and experience allows us to give our clients the highest priority to receive the necessary information as quickly as possible.

Guarantee of Notification of any Hindrance

If the solicited service is unavailable we promise to fully inform our clients within 48 hours, taking into account office hours. We will advise our clients on all the suitable possibilities and offer appropriate alternatives.